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Mary Harcourt Shares Her Approach to Building Trust with Employees
Trust between a manager and an employee is not built in the easy moments. It is built in the hard ones, when life gets in the way of work and a leader has to decide how to respond.
Mary Harcourt, founder and CEO of CosmoGlo, shared her perspective on this in a Forbes Councils feature on building employee trust. Her take: remember that employees are people first, with real lives and real situations that come up. While punctuality and full scheduled hours matter, showing compassion when something real arises, and giving employees the space to care for their families, builds far more loyalty than rigid enforcement ever could. According to Mary, employees who feel that partnership will show up for you exactly when you need them to.
Read the full Forbes Councils feature for more perspectives from other contributors.