Giving Effective Feedback to Employees: How to Get Your Message Across With Empathy
Identify as part of the team
Understand that everything stems from your actions as the leader. Think about the difference between “they messed up the order” versus “we messed up the order as a team,” or “he caused the issue” versus “the issue developed because we were not paying attention.” These slight nuances allow your employee to get the message but never feel attacked. When you identify as a part of the team, you are more likely to get respect from the team. —Mary Harcourt, CosmoGlo